Question 1

When do credits renew, and do they expire?

Accepted Answer

Your monthly allowance is added at the start of each billing period. Every credit — whether it comes with your plan or from a credit pack — is usable straight away and expires 30 days after it is added. Unused credits do not roll over.

Question 2

Can I cancel at any time?

Accepted Answer

Yes. You can cancel your subscription at any time. Cancellation takes effect at the next billing date.

Question 3

What payment methods are accepted?

Accepted Answer

Visa, Mastercard, and most major cards are processed securely via Stripe.

Question 4

Do I own the generated videos?

Accepted Answer

Yes. All videos generated on the platform are licensed to you for personal and commercial use.